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Papers On Business Management & Management Theory
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Selecting The Location For A Store
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This 14 page paper discusses the very important issue of choosing a location for a retail store. Selecting a location for one's business is not something that can be done quickly nor can it be done based on only the demographics of the consumer base. There are numerous factors to consider. Some of the factors discussed in this paper include demographics; consumer buying power; pedestrian and auto traffic patterns; locating among complementary businesses; the different factors according to type of retail business; responsiveness of landlord; what to look for in leases; the physical attractiveness of the building and a number of other factors. 1 Table is included. Bibliography lists 7 sources.
Filename: PGstloc.rtf

Self Improvement in Leadership and Management
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This 10 page paper examines management practice and leadership through a case study submitted by a student. The focus is on how to make improvements in management and leadership style for an aspiring CEO as well as any ambitious executive. Bibliography lists 6 sources.
Filename: SA638mgt.rtf

SELF-ANALYSIS LEADERSHIP STYLE: A TUTORIAL
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This 12-page paper analyzes a student's leadership qualities by presenting theories of leadership and organizational management. Then this tutorial takes the student through 12 self-assessment points, and based on leadership style and the self-assessment, determines future goals. Bibliography lists 3 sources.
Filename: MTleatut.rtf

Selling Commodities
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This 23 page paper looks at the way in which commodity sales may be undertaken profitably. The paper starts by defining the term commodity, looks at the development of the commodity markets and the drivers, and then considers different strategies which can be applied to the market to create profitable sales. The bibliography cites 34 sources.
Filename: TEsellcomm.rtf

Servant Leadership
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A 4 page paper that discusses servant leadership, its Biblical origins and its success in some companies. The characteristics of the servant leader are identified. Bibliography lists 6 sources.
Filename: PGsvld7.RTF

Service Quality Measurement
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This 14 page paper critically appraises the current state of affairs with regard to service quality measurement theories and their associated underlying theoretical models. The paper includes, but is not isolated to TQM and SERVQUAL, what they are, how they are used and the way they may add value to an organisation. The bibliography cites 23 sources.
Filename: TEsermes.rtf

Service Quality; The case of the Missing Reservation
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This 3 page paper examines a case study supplied by the student in which a hotel looses a booking made for the restaurant and handles the event badly. The paper answers question that look at how and why it was dealt with poorly and how it should have been handled. The bibliography cites 1 source.
Filename: TEmisresv.rtf

SERVQUAL and Managing Relationships with Customers
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This 28 page paper considers why relationship with customers are so important and hw this can be combined with the TQM tool of SERVQUAL. The paper uses the example of an intermediate school for the application of these two concepts. But this can equally apply to any service industry. The bibliography cites 52 sources.
Filename: TEservqual.rtf


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